Modifying Reports in ACT!
Douglas Wolf ACT! Certified Consultant
ACT! comes with a variety of reports preloaded. However, not everyone is satisfied with the standard reports. Thankfully ACT! comes with a tool to modify the reports. One report that clients often want to change is the phone list. In this column I will show you how you [...]

Sales Opportunity Sync Challenge
Douglas Wolf ACT! Certified Consultant
ACT! is full of drop-down lists, they are almost everywhere you look!  When you synchronize, drop-downs are, for the most part, included in the process.  If you make a change to a drop-down list, the synchronization process will (if setup to do so) pass the change on to [...]

Importing/Exporting Data from/to Other Programs
Douglas Wolf ACT! Certified Consultant
ACT! can import data from several file types. What this means is that if you have information in a different program, it can be imported into ACT!. The most common file type in use in creating databases is dBase. dBase comes in several flavors, and not every [...]