An Administrators Overview of ACT!
Douglas Wolf ACT! Certified Consultant
This is your lucky day!  You have been elevated to the position of ACT! Administrator for your workgroup.  Did you ever think that you would achieve such lofty heights at such a young age?  OK maybe I’m gilding the lily a bit, but just a bit.  Exaggerations [...]

Palm Tip
Douglas Wolf ACT! Certified Consultant
The hue and cry that arose from readers in response to my assertion that you must begin synching with the Palm by having ACT! overwrite everything on the Palm was a bit much. Most of you complained that doing so would devastate your concept of reality if this were to [...]

Quick Trix ShortCut to ACT
Douglas Wolf ACT! Certified Consultant
One of the common frustrations that occurs with ACT! on a multi-user database happens when you click the shortcut that was added as part of installing ACT and it starts ACT!, but does not take you all the way into ACT!-you stopped at the login dialog box. [...]

IMPROVING YOUR OUTLOOK ON ACT!
Douglas Wolf ACT! Certified Consultant
Many of my new ACT! clients are previous Outlook users who have “outgrown” Outlook.  I am able to convert their Outlook data into ACT! fairly easily and life goes on – hopefully more productively than before!
However, some of my clients still have the need to use both [...]

Tenacious or Obnoxious?
Douglas Wolf ACT! Certified Consultant
A professional salesperson agonizes over this question quite often.  When is calling too often too much?  When does the salesperson go from being attentive to over solicitous?  How could Sheila figure this out?
As Sheila arrived at her office on Thursday morning, she was in overdrive.  She was sure that [...]