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  ACT! 2008 - CD 2 OUTLINE - ADVANCED LESSONS
 
 
Lesson name Time Description
GROUP LESSONS    
Creating a Group and adding contacts 5:08 Why and How to make a new group
Looking up the Group 1:00 Find the group of contacts
Adding a single contact to a group 1:26 Easy contact addition to the group
Exporting a Group to Excel 1:34 Transfer the contacts to Excel
Groups and Subgroups 1:34 Creating a sub-group
Converting old ACT! groups to Companies, deleting or moving groups 3:40 Make companies out of groups, deleting or moving groups
How Group data works 1:16 Extended data from the contact tabs
Dynamic and Static Group membership 4:55 How ACT! can add contacts to a group automatically
     
COMMUNICATIONS    
Writing a Letter, history options 2:28 Attaching a letter document to the contact via Word
Modifying the Letter template 3:23 Add a logo, other merge data
How ACT! names a Word document   :58 Understanding the naming process
Creating mail merge templates 5:44 Creating templates for personalized mailings and then printing the envelopes or labels
     
MODIFYING THE DATABASE STRUCTURE    
Modify a User Field and the Layout Name 4:43 2 step process to change the field and then to update the layout display
Add a new e-mail field 6:09 Customizing the placement of new fields and objects
Deleting or adding tabs to the layout 2:59 Customize what tabs are seen and the order of display
Field triggers 3:50 Automate processes such as having ACT! apply an activity series to the contact when a specified field is changed
Updating the salutation for multiple contacts 1:05 Change the salutation entry many contacts at once
Adding a Photo field 4:01 Looks easy, but it can be tricky
     
PREMIUM USERS STUFF   Works with Premium version only
Limited Access for a Contact 2:32 Individual or Team security
Invitations-sending and responding 3:59 Asking contacts to join you
Scheduling company resources 2:36 Which contacts can you see?
Calendar searching for meetings 2:45 Default settings for remotes
Setting up Teams for limited access 2:52 Team access levels
Lookup by Limited Access 2:28 Who has access to which contacts?
Setting Field Level Security 5:30 Determine who has access to a specified field and what level
     
ADVANCED ACTIVITY LESSONS    
Customized Activity Types 3:27 Create activity types that best fit your business
Creating Events for the Company 1:28 Company-wide activities
Granting calendar access 1:24 Allow other users to view and or schedule for you
     
POTPOURRI    
Opening a map to the contact 1:49 ACT! connect to Map Quest and shows you how to get there-attach to the contact record
Backing up your database 2:50 Do this everyday-servers need special software
Activities roll-over on startup 1:35 Set your preferences to never miss an activity
Deleting a database-careful!   :54 Easy to do, and it is gone for good
Scanning for duplicates, combining 3:22 Make 2 nearly identical contacts into a single record
Importing data from Excel 10:01 Preparing the data and importing properly
Setting Preferences 5:02 Customize ACT! settings
Updating multiple contacts 2:57 Moving, copying updating field data
     
REPORTS    
Reports overview 2:55 Which report do you need?
Notes and Histories Combined 1:26 For users of ACT! prior to the 2005 version
Modifying an existing report 5:07 Add the mobile phone number to the phone list report
     
DASHBOARDS    
Dashboard overview 3:53 What is a dashboard and why do I need one?
Editing a dashboard component 3:56 Modify an existing component, from the default dashboards, filtering
New Dashboard 1:47 How to create a new dashboard
     
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