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  ACT! 2008 CD 1 OUTLINE - BASIC LESSONS
 
 
Lesson name Time Description
Watch this First 2:10 A short lesson on how to use this training CD
GETTING STARTED    
Opening the demonstration database 2:22 Opening the demonstration database to try the lessons
Tour of the ACT! screen 7:47 An overview of the ACT! interface
Creating a new ACT! database 5:21 How to create a new database, add users
Selecting the Layout 1:37 Choose the layout that best fits your monitor
Filter setting for tabs 4:33 Filtering the Notes/History and other data tabs
Create a new contact record 7:07 Add a new contact record to your database
Editing a field drop down list   :53 Add items to type-ahead lists
Editing an existing contact 1:32 Change a contact, undo, delete a note
Add a note to a contact 2:12 Add new note, format text
Preview off/on for Notes 1:00 See more less of Notes and History tab
Creating a duplicate contact 1:42 Same company, different person-add them fast to ACT!
Create a secondary contact 1:49 Add and then promote to primary
Converting ACT! 3-6 databases 9:37 Convert your existing data and the layouts and other files
     
FINDING CONTACTS    
Lookup Basics 6:08 Finding your contacts the easy way
Right-click to lookup a contact in any field 1:09 Fast way to find a contact from any field
Lookup and Narrow 1:31 Drill down to find the exact contacts you want
Lookup and Add to Lookup 1:48 Add one lookup to another
Lookup using keyword search 1:48 Find contacts you thought were lost
Lookup Previous   :45 Toggle between 2 records
Lookup Annual Event 1:50 Find birth dates, anniversaries etc.
     
SCHEDULING    
Schedule a Call 5:53 How to get on the phone with your contacts
Timing a call 1:32 Track your phone time
Schedule a Meeting 2:23 How to get together for more business
Schedule a Recurring Event 3:35 Get to the sales meeting on time
Clearing a scheduled activity 2:26 Use ACT! By doing this
Dealing with Alarms 2:16 Snooze, reschedule,  alarms
Scheduling a private activity 1:18 On a shared database, keep it private
Schedule an Activity with Multiple contacts 1:54 Meeting with a big group? See how to best schedule it
Creating an activity series 7:49 Schedule a series of activities with all the trade show attendees
     
DAY TO DAY WORKING IN ACT!    
Starting your day with the Task List 4:02 Check the Task List first everyday to leverage your ACT! Success
Ad-Hoc History recording 1:43 Made an unscheduled call? Record it this way
Using the Mini-calendar 1:41 A hidden ACT! Tool
     
COMPANY RECORDS    
Creating Company Records from a contact record 2:37 New company record already linked to a contact
Linking a contact to company 2:45 Linking and unlinking a new contact
Static and Dynamic linking 3:33 Important to understand the difference and how to set this up
Updating Linked contacts 1:58 How a company record change affects linked contact records
Adding a Division to a company 3:15 Build a hierarchy of the company
   
SALES OPPORTUNITIES  
Creating a Sales Opportunity 6:27 Create a new sales opportunity, edit the sales cycle and the products
     
E-MAIL VIA ACT!    
Connecting to Outlook Email 4:13 Setting up ACT! To connect with Outlook
Setting ACT! History options 1:15 How are emails recorded in ACT! When sent via Outlook? Make your choice.
     
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